Returns Policy

We want all our customers to be pleased with our products. For this reason, we offer a limited warranty on all our products to protect against manufacturing defects. To process a warranty claim please follow the instructions listed under returns.
Our warranty does not cover:
1. Normal wear and tear or cosmetic damages
2. Damages caused by misuse or abuse
3. Products which have been altered post-purchase
Warranty claims are at the discretion of North South Sports Ltd. We reserve the right to deny warranty claims that do not meet our conditions.

We believe in the quality of our products, but we understand that on occasion items may have to be returned. Please note that we will not accept any returned goods for credit or replacement without prior authorization. To gain this authorization follow the steps listed below.
1. Contact us via phone or email
2. Provide proof of the damages/defects by sending us photos via email
3. We will review, and provide further steps on a case by case basis
We are not be obligated to accept returned goods for credit or replacement without prior authorization. There will be a 20% restocking charge, unless shipped in error.

To return your product contact North South Sports and obtain a Return Authorization. Customers are responsible for paying for any shipping costs associated with returning an item. Shipping costs from North South Sports are non-refundable.